Return & Refund Policy
If you’re not completely happy with your 3 in 1 Niqab Set, we’re here to make it right. We gladly accept returns and offer refunds under the following simple terms:
🔄 Returns:
Returns are accepted within 2 days of receiving the product.
Item must be unused, unwashed, and in original packaging.
Please contact us with your order number and reason for return to initiate the process.
📹 Parcel opening video is must required for any return, refund, or exchange request.
💸 Refunds:
Once we receive and inspect the returned item, your refund will be processed within 3–5 working days.
Refunds are made through the original payment method.
Shipping charges are non-refundable, unless the return is due to our error (wrong item or defect).
📦 Damaged or Incorrect Item?
If you receive a damaged, defective, or wrong item, please inform us within 24 hours with a photo proof, and we will arrange a free replacement or full refund.
📬 How to Request a Return?
Simply contact us via WhatsApp / Email / Website Chat with your order details, and we’ll guide you step-by-step.
🙏 Kindly note: For hygiene reasons, items like niqabs and hijabs are not eligible for return once worn or tried.